Terms and Conditions

About Hotels Policy:

• Check-in 14:00 hrs. / Check-out time is 12:00 hrs.
• Room Heater available with an extra cost bourne by the guest directly
• Hotels are very strict with the child policy. Please carry the age proof so that it can be produced if asked by hotel.
• A valid photo ID proof for all guests staying at the hotel is mandatory.
• For Extra Person Sharing the Room & Child with Extra Bed, almost all the hotel of our area provides MATTRESS and ROLL OVERS as a supplement to Extra Bed.

• In this sector almost all the hotels do not have a lift facility and in all the hotels the guest will have to climb stairs. In case if any guest is having problem of blood pressure, knee or other ailment for which they cannot climb the higher floors they will have to intimate us during the time of booking so that we can arrange rooms at the lowest floor of the hotel enabling the guest to climb the minimum number of stairs possible.
• In a hilly area scarcity of water & electricity is a natural phenomenon. Everybody buys water for their day-to- day needs & have learnt to live even without electricity. In case of Load Shading, kindly bear with such situation. To overcome the water crisis certain hotels have fixed schedule for supplying hot & cold water. We strongly regret the
inconvenience.
• The tourism infrastructure in Sikkim & Darjeeling is not very advanced & one should not expect and match it with the plains & other developed destinations.

Meal Plan:

CP Plan: – Accommodation and Breakfast
MAP Plan: – Accommodation, breakfast and Lunch or Dinner (one major meal)
AP Plan: – Accommodation, breakfast Lunch and Dinner (two major meals)

Cancellation Policy:

• 30% of the total package cost will be charged if cancellation is done between 15- 08 Days before arrival
• 50% of the total package cost will be charged if cancellation is done between 07- 02 Days before arrival
• No refund will be entertained in case of tour cancelled after it starts.
• No refund will be entertained if the tour is cancelled due to bad weather, civil / political disturbance, or anything beyond human control. But there will be full co-operation from the entire team to make an alternate arrangement in such cases.

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